• Call us at:
    915-532-3778
  • Outside El Paso
    1-877-532-3778
  • Hours of Operation
    7:00 A.M. – 5:00 P.M.
    Mountain Time

  • En Español

We take pride in providing you with additional services that you can use. Value-added services (VAS) are additional to the services offered by Medicaid or CHIP. These services are provided at no cost to you. You can use these extra services to help you and your family stay healthy.

Here are the valued-added services El Paso Health has to offer:

Restrictions and limitations may apply.

Medicaid VAS – Effective September 1, 2016

Value-added Service
Help getting a ride to doctor visits or health classes for Members who need a ride
$15 gift card for health items for Members age 20 and younger completing a timely Texas Health Steps visit
Extra dental services up to $295 (initial checkup, x-rays, and a routine cleaning) for Members age 21 and older through Project Vida
Up to $125 above the Medicaid benefit for contact lenses, lenses, and frames
4 extra food counseling services, above the Medicaid benefit, for Members age 20 and younger
$20 gift card for health related items for pregnant Members completing one pregnancy visit within 30 days of enrollment
1 free car seat per pregnancy for pregnant Members who complete a pregnancy class at El Paso Health
$20 gift card for health items for postpartum Members completing one postpartum visit within 21-56 days after delivery
Home visits – Disease Managers or Case Managers will provide home or hospital visits for members with complex conditions to include, high-risk pregnancies, behavioral, or medical conditions that require special attention

CHIP VAS - Effective September 1, 2016

Value-added Service
Help getting a ride to doctor visits or health classes for CHIP and CHIP Perinate Members
$15 gift card for health items for Members age 3 to 6 and 12 to 19 completing a timely well-child checkup
4 extra food counseling services, above the CHIP benefit, for CHIP Members age 18 and younger
Extra dental services up to $295 above the CHIP benefit (initial checkup, x-rays, and cleaning) for CHIP Members
Free car seat for pregnant CHIP Perinatal Members who complete a pregnancy class
Home visits -Disease Managers or Case Managers will provide home or hospital visits for members with complex conditions to include, high-risk pregnancies, behavioral, or medical conditions that require special attention.

If you need assistance to receive our value-added services, please call us at 915-532-3778 or toll free at 1-877-532-3778. Limitations and Restrictions may apply. Call us for more information.