Healthy Rewards

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Healthy Rewards

El Paso Health offers extra benefits to STAR and CHIP members in the El Paso and Hudspeth areas.

To learn more about our Healthy Rewards, call us at 1-877-532-3778.

Terms and limitations may apply.
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FirstCall Logo
FIRSTCALL
STAR & CHIP Offering:
Members get 24/7 access to FIRSTCALL, an El Paso based bilingual medical advice line staffed by local nurses, pharmacists, and an on-call medical director.
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Free Ride Services
STAR Offering:
Free ride service to get to WIC and HHSC offices, food pantries, health education classes, and Member Advisory Group meetings that are not covered under the Non-Emergency Medical Transportation (NEMT) benefit.

CHIP Offering:
A free ride service to help you get to doctor visits or health education classes.
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Glasses Icon
Vision Services
STAR Offering:
Up to $125 above the Medicaid vision benefit for contact lenses and glasses (lenses and frames), for members ages 0 to 20.

CHIP Offering:

Up to $125 above the CHIP vision benefit for contact lenses and glasses (lenses and frames), for members ages 0 to 18.
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Annual Sports Physical
STAR & CHIP Offering:
A free annual sports physical for members aged 4 through 18.

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Allergy-Free Pillow Case
STAR & CHIP Offering:
One allergy-free pillow case is given to members who are engaged in the Asthma Disease Management Program.
This benefit is included in the following Health Plans:
  • At-Home Medicaid Only
  • At-Home Dual
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Calming Kit
STAR & CHIP Offering:
A Calming Kit that includes sensory devices for members ages 6 through 12 with ADHD after a follow-up visit within 30 days of filling an initial ADHD prescription.
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New Member Orientation
STAR & CHIP Offering:
$50 gift card for OTC items upon completion of a New Member Orientation Course.
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Nutrition Icon (Chart and Apple)
Nutritional Classes
STAR Offering:
Members age 0 to 20 can receive four additional nutritional/obesity counseling and meal planning services above the Medicaid benefit.
CHIP Offering:
Members age 0 to 18 can receive four additional nutritional/obesity counseling and meal planning services above the CHIP benefit.
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    Flu Shot (6 months - 24 months)
    STAR & CHIP Offering:
    A $15 gift card for members 6 months to 24 months of age who receive the recommended annual flu vaccines prior to child's 2nd birthday, upon request.
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    Risk-Based Screening
    STAR & CHIP Offering:
    A $15 gift card for members age 16-24 who receive a qualifying risk-based screening, as recommended by their PCP or OB/GYN provider. Limit one per year.
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    Check Up
    STAR Offering:
    A $15 gift card for members age 0 to 20 who complete a Texas Health Steps check up on time.
    CHIP Offering:
    A $15 gift card for members ages 3 to 19 who get a check-up when due.
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    Wellness Exam
    STAR Offering:
    A $20 gift card is offered to members ages 21 to 65 who get an annual preventative wellness exam.

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      Blood Pressure Cuff
      STAR & CHIP Offering:
      Blood pressure cuffs for members diagnosed with hypertension or pre-eclampsia during pregnancy or within 8 weeks of delivery.
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      Stay Safe Kit Icon (hand sanitizer and face mask)
      Home Safety Kit
      STAR Offering:
      Postpartum members can receive a free Baby-Proofing Home Safety kit after attending the Growing Together Postpartum class at El Paso Health. Limit one time per pregnancy.

      *Open to STAR (Medicaid) members within their 10 months postpartum-period - Register Here
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      First-Steps Baby Shower
      STAR & CHIP Perinate Offering:
      After completing a First Steps Baby Shower (Pregnancy Class) at El Paso Health, pregnant members can receive:
      • A free convertible car seat.
      • A diaper bag, diapers, and other items for the baby.
      This benefit is included in the following Health Plans:
      • At-Home Medicaid Only
      • At-Home Dual
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      Gift Card Icon
      Prenatal Visit
      STAR & CHIP Perinate Offering:
      $100 gift card for pregnant members who complete a prenatal visit during the first trimester (90 days) or within 42 days of enrollment (for new members).
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      Postpartum Visit
      STAR & CHIP Perinate Offering:
      $50 gift card for members who receive a postpartum visit within 7 to 84 days of delivery.
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      Prenatal Flu Shot
      STAR & CHIP Perinate Offering:
      $25 gift card for pregnant members who receive a flu shot during pregnancy.
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      Nutritional Classes
      STAR Offering:
      A $25 gift card for healthy food related items for pregnant STAR Members age 21 to 65 who complete four nutritional counseling/meal planning services.
      CHIP Perinate Offering:
      A $25 gift card for healthy food related items for pregnant CHIP Perinatal Members age 19 to 65 who complete four nutritional counseling/meal planning services.
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      Dental for Pregnant members Icon
      Dental Services for Pregnant Members
      STAR Offering:
      Up to $500 each year for dental checkups, x-rays, routine cleaning, fillings, and extractions for pregnant members 21 to 65.

      CHIP Perinate Offering:
      Up to $500 each year in dental checkups, x-rays, routine cleaning, fillings, and extractions for pregnant members.
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      Breast Feeding Icon
      High-Risk Pregnancy Home Assessment
      STAR & CHIP Perinate Offering:
      Home visit assessment for individuals enrolled in Case Management for high-risk pregnancies to identify and coordinate support needs, upon request.
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      Book Icon
      Diabetic Eye Exam
      STAR Offering:
      A $25 gift card each year for diabetic members who complete a diabetic eye exam. One per year.
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      Book Icon
      Diabetic Blood Test
      STAR Offering:
      A $25 gift card for members age 18-75 years with a diagnosis of diabetes who complete an HbA1c blood test each year.
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      Behaviorial Health Follow Up
      STAR Offering:
      $25 gift card to members 0 to 20 years of age who complete a follow-up psychiatrist visit within 7 days of a behavioral health inpatient hospital stay.

      CHIP Offering:
      $25 gift card to members 0 to 18 years of age who complete a follow-up psychiatrist visit within 7 days of a behavioral health inpatient hospital stay.
      This benefit is included in the following Health Plans:
      • At-Home Medicaid Only
      • At-Home Dual
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      HPV Vaccine Series
      CHIP Offering:
      $30 gift card for members (ages 9-12) who complete the HPV vaccine series by their 13th birthday, upon request. CHIP Perinatal members do not qualify.
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      YMCA Program Discount
      STAR & CHIP Offering:
      Up to $35 discount for any sport, swim, or camp registration fee at participating YMCA’s; once every 12 months.
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      First Aid Kit
      New members can receive a gift packet which includes a $25 gift card for health-related items and a free first aid kit.

      Offered through: STAR & CHIP
      This benefit is included in the following Health Plans:
      • At-Home Medicaid Only
      • At-Home Dual
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      Free Ride Service
      A free ride service to help you get to medical appointments, health education classes or Member Advisory Group meetings that are not covered under the Non-Emergency Medical Transportation (NEMT) benefit.

      Offered through: STAR & CHIP

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      Allergy-Free Pillow Case
      Members who are enrolled in the Asthma Disease Management Program will receive one allergy-free pillow case.

      Offered through: STAR & CHIP

      This benefit is included in the following Health Plans:
      • At-Home Medicaid Only
      • At-Home Dual
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      YMCA Membership
      Up to $35 discount for any sport, swim, or camp registration fee at participating YMCAs; once every 12 months.

      Offered through: STAR & CHIP

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      Glasses and Contact Lenses
      CHIP Program:
      • Up to $125 above the CHIP vision benefit for contact lenses and glasses (lenses and frames).
      STAR Program:
      • Up to $125 above the Medicaid vision benefit for contact lenses and glasses (lenses and frames) for members under 21 years old.
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      Free Annual Sports Physical
      A free annual sports physical for members aged 4 through 18.

      Offered through: STAR & CHIP

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      Check up Rewards
      CHIP Program:
      • A $15 gift card for members ages 3 to 19 who get a check-up when due.
      • A $25 gift card is offered to members 18 years and younger who complete a follow-up psychiatrist visit within 7 days of a behavioral health inpatient hospital stay.
      • A $15 gift card for members age 6 months to 2 years who get a flu shot when due.
      • A $15 gift card for members age 16-24 who receive a qualifying risk based screening, as recommended by their PCP or OB/GYN provider. Limit one per year.
      STAR Program:
      • A $15 gift card for members 20 and younger who complete a Texas Health Steps check up on time.
      • A $25 gift card is offered to members 20 years and younger who complete a follow-up psychiatrist visit within 7 days of a behavioral health inpatient hospital stay.
      • A $20 gift card is offered to members ages 21 and older who get an annual preventative wellness exam.
      • A $25 gift card each year for Diabetic Members who complete a Diabetic eye exam.
      • A $15 gift card for members age 6 months to 2 years who get a flu shot when due.
      • A $15 gift card for members age 16-24 who receive a qualifying risk based screening, as recommended by their PCP or OB/GYN provider. Limit one per year.
      • A $25 gift card for members ages 18-75 years with a diagnosis of diabetes who complete an HbA1c blood test each year.
      Members can receive one gift card per year.
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      Food from the Heart
      A $25 EPH Food from the Heart gift card for new members after completing a new member orientation with El Paso Health.
      Register here.

      Offered through: STAR & CHIP

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      FIRSTCALL
      Members have 24-hour, 7-days-a-week access to FIRSTCALL, an El Paso based bilingual medical advice line staffed by local nurses, pharmacists, and an on-call medical director.

      Offered through: STAR & CHIP
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      Calming Kit
      A free Calming Kit that includes calming strips, pop-it fidgets, clickers, and fidget spinners for members age 6 through 12 with ADHD who complete a follow-up visit within 30 days of filling an initial ADHD prescription. One kit per year. 

      Offered through: STAR & CHIP
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      Nutritional Classes
      CHIP Program:
      • Members 18 or younger can receive four additional nutritional/obesity counseling and meal planning services above the CHIP benefit.
      STAR Program:
      • Members 20 or younger can receive four additional nutritional/obesity counseling and meal planning services above the Medicaid benefit.
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      First-Steps Baby Shower
      Pregnant members can receive:
      • A free convertible car seat after attending a baby shower at El Paso Health.
      • A First-Steps Baby Shower including a diaper bag, a starter supply of diapers, and other items for the baby.
      This benefit is included in the following Health Plans:
      • At-Home Medicaid Only
      • At-Home Dual
      Register for First Steps Baby Shower

      Offered through: STAR & CHIP
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      In-home Breastfeeding Counseling
      In-home breastfeeding counseling support visits for postpartum members with high-risk pregnancies that require specialized intervention.

      Offered through: STAR & CHIP
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      Gift Cards for Pregnant Members
      Up to $150 in gift cards for completing important prenatal and postnatal visits:
      • $25 – Prenatal visit in the first trimester or within 42 days of enrollment.
      • $25 – 3rd prenatal visit.
      • $25 – 6th prenatal visit.
      • $25 – 9th prenatal visit.
      • $25 – Flu shot during pregnancy.
      • $25 – A timely postpartum visit within 7 to 84 days of delivery.
      Offered through: STAR & CHIP
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      Dental for Pregnant Members
      Up to $500 each year for dental checkups, x-rays, routine cleaning, fillings, and extractions for pregnant members 21 or older.

      Offered through: STAR & CHIP
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      Nutritional Classes For Pregnant Members
      CHIP Program:
      • A $25 gift card for healthy food related items for pregnant CHIP Perinatal Members age 19 or older who complete four nutritional counseling/meal planning services 
      STAR Program:
      • A $25 gift card for healthy food related items for pregnant STAR Members age 19 or older who complete four nutritional counseling/meal planning services 
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      Blood Pressure Cuffs for Pregnant Members
      Free Blood pressure cuffs for pregnant members diagnosed with hypertension or pre-eclampsia.
      Offered through: STAR & CHIP
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      Baby-Proofing Home Safety Kit
      Postpartum members can receive a free Baby-Proofing Home Safety Kit after attending the Growing Together Postpartum class at El Paso Health.
      Offered through: STAR ONLY
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